Frequently Asked Questions


We would like to start by saying that this is our most important announcement in over 10 years of trading as Hayburner Magazine. All those years ago we came up with a concept for a business where everybody benefits. The VW community receives a free magazine to read, our advertisers get very reasonable rates, and we create work within the industry for feature writers and photographers, hopefully spreading enthusiasm and encouraging people to build cars. In this time we have exceeded these targets and Hayburner Magazine has become far more than we ever dreamt.


We are determined to keep to this ethos.


It is no secret that over the last 12 months we have struggled with rising costs and constant hurdles, like so many other independent businesses. Please do not think this is the fault of our readers. We have received so much support; website sales have never been better and subscriptions are up – we really do not know how we can show our appreciation.


After printing Issue 43, we had a meeting that we had all been dreading. After recently losing a full sponsor due to liquidation, enduring a huge print cost increase and seeing another on the horizon, we had to take a financial hit on the mag, which was taken directly out of Vic and Ned’s pockets. However much we would love to be able to afford to pay for the community to have a printed publication for free, it is just not sustainable.


So with this in mind, we have to make a change, but we want this change to be positive. Hayburner Magazine is in demand more than ever and no one here is ready to give up. After weeks of planning, these are our new concepts and this is how it is going to work:


HAYBURNER DIGITAL – this is the current Hayburner Magazine format but it will be moving online as a download, available for everyone in the entire world to receive 100% free, with the same content and advertising we have always produced.


HAYBURNER PLUS – if you still want a hard printed copy to read, as we know so many of you do, Hayburner Plus is a new bigger and better quality version of the magazine with extra features and content. It will give us the freedom to make Hayburner Magazine the quality publication we have always wanted it to be and have the opportunity for more giveaways/extras, etc. If you would like to carry on receiving the hard copy, we have no choice but to charge to cover the cost of print.


HAYBURNER MEDIA – we have invested in having a new website built and have taken on a new member of the Hayburner team dedicated to bringing the VW community more free online content, with videos, interviews, articles, podcasts, plus much more. We are extremely excited about this as we are close to completion and ready to go live within the next few weeks.


We hope you can see these changes as a positive. We believe that this is going to be better for everyone: a free online magazine if you want it, a bigger/better hard printed copy available, and double the exposure for our loyal advertisers.


Over the years, many people have said that they would be happy to pay for Hayburner Magazine and have also said that if there is anything they could do to help to let them know. We have never called in any of these favours and we require your support more than ever.


On a personal note from Ned, Vic and everyone at Hayburner, we haven’t made this decision lightly. The choices were to let the magazine fade away, something we knew we would regret for the rest of our lives, or we could breathe new life into it and give it everything we’ve got.

We understand that there are going to be a mountain of questions regarding these changes, so please let us answer a few now:


How much will HAYBURNER PLUS cost me?

The hard printed copy of the new magazine will be only £3 per copy (plus p&p) to subscribers. This will be per year £22 for UK / £42 for the rest of the world. One-off issues of the mag will be £4.50 plus p&p.


What if I’ve already subscribed?

All current subscriptions will be honoured at our expense. If you have paid for your subscription and still have magazines to receive this year, you will be receiving Hayburner Plus in the post with an opportunity to keep receiving the magazine.


As of 1st October 2022, the new subscription charge will come in. You will be reminded through email twice about this.


I love Hayburner and I’m happy to pay only £3 per copy. How do I add this to my existing subscription?

You do nothing. We will be sending a few emails explaining the changes.


What do I do if I do not want to pay for Hayburner?

We completely understand. Times are tight for a lot of people. We are so happy we can offer you the digital download for free and you are welcome to cancel your existing subscription through PayPal at any time.


How do I get the free Hayburner Digital?

On the new website it will be easy to get your free download. Please keep an eye on all our channels for updates.


I don’t understand any of this. How do I get in touch?

Regarding general enquiries about the new changes, please email For postal adjustments, please email


We would like to take this opportunity to thank you for your continued support with moving Hayburner into the modern world.


Can Change my subscription address?

Yes, no problem! Please send us an email to with your original postal address, name and PayPal email if you subscribed online, and we will get this updated for you.


What shows do you attend?

Hayburner attends and trades at approximately 20 UK and European shows each year. Please get in touch with an up to date list for 2019.


Does my subscription automatically renew?

It completely depends where you subscribed. If you did it online through PayPal you would of accepted a re-occurring payment profile with us and this will be taken from your PayPal each year, unless you cancelled the payment before the next year's amount was due.  

If you subscribed at a show/event this would need to be paid each year at the same event, online or you call us up and pay over the phone.


What is a skipped or suspended PayPal payment?

Skipped or suspended PayPal payment is when a re-occurring subscription payment is being attempted to come out of your bank account but either the card that is linked with your Paypal is expired and has not been renewed or there is sufficient funds.

If this was attempted over 2 weeks ago the easiest thing would be to re-subscribe and cancel the original payment if required (if the card has expired then it is impossible for the payment to be made again).

If you need any further assistance please contact Vic on


Product Returns

If items have not been worn or there is a fault we accept all returns. If you recently had an order from us there will be a returns form included in your item (in the 'Thank you' leaflet). Please fill in or write a note of what you would like us to swap the item for and post back to - 


Unit 55 Leyland Trading Estate




Where Can I find Hayburner?

The mag is distributed mainly by subscriptions but we also have a few companies and show rooms that stock Hayburner. We also attend various VW shows across the whole of  Europe here you can, as always, pick up a copy for free.